Process

 

Our process starts with you: we want to get to know you and your business as much as possible before starting the design process. You can tell us all about your endeavor, goals, visions, and design preferences. This may even include color palette and layout or “look and feel” ideas. The more detail you can provide, the better we can represent you!

For Websites:

All websites include design, coding, cross-browser & mobile compatibility, and basic Search Engine Optimization. From simple blogs to full e-commerce sites, we work with you to create an outstanding experience for your visitors.

Design

We’ll begin by defining the scope of your website: what you want it to do, how you want visitors to interact with it. In that process, we will work with you to put together a basic, organized outline of the content you want on each page. We will provide a fully detailed quote for your website including timeline, production and delivery date (the date the site goes live). See our Policies page for payment information.

Depending on the complexity of your project, the design phase may take 1 – 2 months. We will provide wireframe illustrations of each page to get an idea of content placement and functionality. Wireframes are like a pencil sketch: A general idea, but not a presented final design.  We’ll give you some different options, you choose the direction, and make limited edits as we move through the process. During this stage of the design process, we can assist with copy writing.

The final design for each page layout is sent to you for your approval via JPG or PDF. With your final approval, development will begin. Again, see our Policies page for proofing, revision, and approval policies.

Development

The development process may take 1 – 2 months depending on the complexity of your website and its functions. We have a little black book of great independent developers who we trust to do excellent work. During the development process, we may all get on a Skype call or a Hangout to review the work and answer your questions.

Currently we do not offer hosting services, but we can make recommendations of services for hosting and domain registration. We will need your hosting account information in order to launch your site.

The timeline for total website design, development, and delivery is about 2-4 months, depending on the size and complexity of your site.

For Logo & Branding Materials:

From simple to “the sky is the limit”, we’d love to work with you to create branding that gets you moving forward. Logos, business cards, vinyl decals, postcards/flyers, posters, car magnets, stickers, banners, shirts, packaging, auto graphics – If it can be printed, we’ll design it and produce it!

Design

We will provide a fully detailed quote covering all materials, timeline, production, and delivery date. Payment will be required before any design work will begin. See our Policies page for payment information.

Depending on the complexity of your design and how many different pieces we are creating, this process may take 2 – 3 weeks. We will provide up to 3 design options. After you make your selection, you may make limited edits to the chosen design. Additional edits come at extra cost, as outlined on our Policies page.

The final design is sent to you for your approval via JPG or PDF. Production begins with your final approval.

Production

We’re print junkies. Seriously. We have a long-standing relationship with several local printers who do remarkable work. You’re not picking a template and throwing files at some gigantic website; you’re getting time and attention from real people who care about every piece that comes out of their shop.

If you have a product that needs restocking regularly (like packaging or product labels), we suggest establishing a vendor near you to use for regular production. We can help you locate one if you wish, and we are glad to work with them to get your product(s) created.

Some items (like auto graphics) are best done by a vendor that’s local to you. If that’s part of your order, we’ll find someone in your area who provides that service, get to know them, and work with them to produce the final product.

For orders with production in Chattanooga, we ship via USPS Priority Mail, and a tracking number will be provided by email.  We ask that you allow about 3 – 8 weeks total for design, printing and delivery of your materials.

 

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